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Double Trouble - Certificates of Insurance and Business Auto Endorsements

Total Credits: 2 including 2 CE Credit

Average Rating:
Commercial Lines |  Commercial Lines - Advanced
Jay Williams |  William Keith Jones
2 hours
Access for 30 day(s) after program date.




Does your staff get those Friday afternoon requests for Certificates of Insurance from a contractor? Do you know what can and cannot be put on that certificate? Can some requests be illegal? Can you define a stealth endorsement on a Business Auto Policy? How does the CA 99 10 broaden coverage? We have the answers to those questions and much more.


Jay Williams and Keith Jones bring their expertise by combining a Certificate of Insurance and the Business Auto policy together for a class titled, Double Trouble, Certificates of Insurance and Business Auto Endorsements. This class will keep you out of the E&O danger zone and provide the Best Practices approach to these important topics.


Presenters - Jay Williams and Keith Jones

Course Materials


Jay Williams's Profile

Jay Williams Related seminars and products: 1


Jay Williams is a veteran of the insurance industry, and his agency history includes producer; establishing and managing an agency marketing department; commercial lines manager; VP/agency operations manager; and agency owner. He worked with FAIA as the Managing Director of FMS, including writing and editing study manuals for the Florida Agent and Florida Adjuster licensing exams, and also serving on the Exam Review Committee.

Jay became president of both Bankers Underwriters and Bankers Employer Services before becoming the vice president of sales and agency relations for UPC, taking the company from a single-state model to a multi-state organization.

Currently, Jay is serving as the interim executive director for Applied Client Network, the association of member users of Applied System agency management software. He is a consultant and expert witness, and a respected authority on agency E&O loss control. Jay’s career experience gives him a uniquely rounded perspective on the insurance industry.

William Keith Jones Related seminars and products: 1

Wm Keith Jones

3068 Hawks Landing Drive

Tallahassee, Florida  32309

Work Phone: 850-878-2121 Mobile: 850-599-6123




            B.S., May 1981, Florida State University, Tallahassee, Florida

            Major:  Risk Management and Insurance

            Graduated - Magna Cum Laude


Professional Designations

            CPCU – Chartered Property and Casualty Underwriter – The Institutes

            CLU – Chartered Life Underwriter – The American College

            ChFC – Chartered Financial Consultant – The American College

            CASL – Chartered Advisor for Senior Living – The American College

            AAI – Accredited Advisor in Insurance – The Institutes



            Florida – Property and Casualty

            Florida – Life and Health

            Securities – Series Six



            Earl Bacon Agency, Tallahassee, November 2000 – Present

            Commercial Account Executive

  • Commercial Property/Casualty Insurance Agent
  • Life and Financial Services Producer

Florida State University, Tallahassee, June 1999 – Present

Adjunct Faculty – Lecturer – College of Business

  •  Classroom Instruction - Department of Insurance/Risk Management


New England Financial, Tallahassee, June 1999 – December 2000

Financial Advisor

  • Life and Financial Services Producer
  • Financial Advisor


Florida Association of Insurance and Financial Advisors, Tallahassee, 1995 – 1999 

Director of Development

  • Membership Education and Professional Development
  • Continuing Education Instructor


  •  Two-time NCAA Academic All-American (football)
  • 2002 Emmy Award - Broadcasting


Mon, Oct 12, 2020 - 01:00pm to 02:55pm EDT
Mon, Nov 09, 2020 - 01:00pm to 02:55pm EST
Mon, Dec 14, 2020 - 01:00pm to 02:55pm EST

State Specific Details

State Approval Information Details

NJ - This course is approved for 2 hrs CE - Course#88897296

LA - This course is approved for 2 hrs CE - Course# 27097

UT - This course is approved for 2 hrs CE - Course#33031

NM - This course is approved for 3 hrs CE - Course#53704

LA - This course is approved for 3 hrs CE - Course#30330

TN- This course is approved for 2 hrs CE - Course#28453

KY - This course is approved for 2 hrs CE - Course#C60289

OH - This course is approved for 2 hrs CE - Course #55905

WV - This course is approved for 2 hrs CE - Course#106389

FL - This course has been approved by the FL Department of Financial Services for insurance continuing education credit. Course ID# 94478;  2 hours, Intermediate, CE 2-20 - General Lines (Property & Casualty).





Overall:      4.7

Total Reviews: 196


Jessica M - Florida

"Great course!!"

Jackie M - Altamonte Springs, Florida

"Presentation was great!"


"This was a great class."

Susan P - Islamorada, Florida

"Good webcast "

Arnold C - Sarasota, Florida

"Thanks for being available"

Sheila A - Port Vincent, Louisiana

"Great class."

Beverly W - Centennial, Colorado

"very informative and good content"

Martha K - Barnegat, New Jersey

"Nice class"

Amber L - Hopkinsville, Kentucky

"Super enjoyable and good bit of humor was nice!"

Cheryl A

"Great teachers!"

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